Frequently Asked Questions

 
 

How much do tickets cost?

Tickets start at just $59 for adults and kids. We have discounts available for schools and groups, so please contact us at customerservice@pipsisland.com

What is Pip’s Island

Pip’s Island is an immersive theatrical adventure that invites kids aged 4-10 and their families to become part of an empowering journey.

When are you open?

Shows daily Wednesday through Sunday (Closed Mondays & Tuesdays) Click here to check availability.

 

How much time should I plan for the experience?

The show lasts 60 minutes. Arrive 15 minutes early, allowing at least 75 minutes for your whole experience.

Do both kids and adults need to have tickets?

Yes. Anyone entering the Island must have a ticket. All children must be accompanied by at least one adult parent or guardian (18 or older).

Are there seats?

This is a walking adventure so kids will constantly be moving around. Adults also move through the space, but have opportunities to sit at points throughout the journey.

 

What is the appropriate age for Pip’s Island?

The adventure is designed for kids aged 4-10 but is an exciting experience for the entire family.

Can I bring children younger than 4?

Pip’s Island does not recommend that you bring a child younger than 4 to the experience. The story and special effects may overwhelm children under 4. For families with multiple ages of children, we will allow infants and toddlers to be carried or in a carrier through the show allowing you as a family to accompany other kids. However, if any behavior disrupts the quality of show, we may ask patrons to exit the show so that it does not interrupt the experience for other families. Infants being carried through the show do not need a separate ticket to gain entry.

How should I dress?

However you want! Kids will be moving around a lot so we advise that they wear something comfy. Sneakers/trainers are recommended footwear.

 

How early should I arrive?

Arrive 15 minutes before your ticketed time.

Can I take my child with special needs?

Of course! All children are welcome on Pip’s Island! Please email us at customerservice@pipsisland.comand coordinate your visit.

Can I take photos inside?

Photos cannot be taken inside the show, but there are many photo opportunities before and after.

Do you do birthday parties?

We offer an easy to book all-inclusive birthday party package. To make an inquiry email us at birthdays@pipsisland.com.

Do infants in carriers need a ticket?

Infants being carried through the show do not need a separate ticket to gain entry. Please note, this show is designed for children ages 4 to 10, and children younger than 4 may be overwhelmed by the story and special effects. If any behavior disrupts the quality of show, we may ask patrons to exit the show so that it does not interrupt the experience for other families.