Owning a Samsung TV comes with its hassles. While the TV brand has excellent and top-quality electronics, there may be issues you have no idea how to handle. And one of them is being unable to turn on the TV.
So, how do you reset your Samsung TV when it will not turn on? There are several reasons the appliance will not turn on, and resetting it may fix them. However, that is not always the case. It is best to check a few things, such as proper connections and battery issues, to ensure nothing else is wrong.
This article explains how to reset a Samsung TV that will not turn on and troubleshooting steps for other possible issues that may keep the appliance from working. If the resetting method does not get it working again, you can try other steps.
Resetting Your Samsung TV
There are several methods of resetting a Samsung TV. Typically, the Samsung brand recommends that you open the settings through the remote control and follow some crucial steps. However, the problem with your TV is that you cannot view the screen since it does not turn on at all.
What do you do in such a situation? Try one or more of the following methods to see which one works:
Disconnect the TV from the wall outlet and leave it without a power supply for about one minute or sixty seconds. The time can be more than a minute if you believe it will help, but do not leave it off for less than one minute.
Remember to time it if you must to keep it accurate. The good news is that resetting the TV using this method is usually the first step in resolving the problem. This gives the control board and other electrical connections time to cool and reset themselves.
Afterward, reconnect it to the wall outlet and see if it fixes the problem.
Disconnect the TV from the wall outlet again. That means you must unplug the power cord from the dedicated wall outlet. Once you unplug it, locate and press the TV’s power button; it can be on the remote control on the TV set. Hold the button for about thirty seconds before releasing it.
Next, wait an extra ten seconds before reconnecting it to the power outlet again. That means you must plug the TV back into the wall outlet. Doing this should automatically reset the appliance and get it working again.
However, the method above is not always a surefire way that works for everybody. So, do not be alarmed if the reset method fails to fix your TV. The problem may lie with something else. But before deciding, try the following:
With the TV off, get the remote and press this combination of buttons: Info+Menu button+Mute+Power. Ensure you correctly press these buttons in this order, and press them at the same time to get the correct result.
Once done, press this sequence of buttons with the remote: Mute > 1 > 8 > 2 > Power. This sequence should power the TV and get the screen to boot and start showing. When it turns on, you will notice that it is in service mode.
Allow it to run its course or go to Factory Settings using the remote control Options > Factory Settings options. After the complete factory reset, the TV should restart and you can reconfigure it to fit your specific needs.
Sometimes, it may require a firmware update, which may be the source of the problem. If that is the case, you may need Samsung Support to walk you through the update steps.
Inspect the Standby Light
Every Samsung TV has a red or orange light that indicates when the appliance has a power supply. The status of the standby light on your TV will determine your next repair steps, especially if the reset does not work.
1. Standby Light Is On
Check the standby light on your Samsung TV to see if it is on and steady. The light may be visible in front of the TV or beneath it. If the red light is on and steady, the TV is in good condition, and the power supply is not part of the problem. You can check other issues, such as software updates or remote issues.
2. Standby Light Is Blinking
If you notice that the standby light is blinking or flashing, it may indicate that the power supply is available but not enough. The problem may stem from an issue with the power cord, wall outlet, TV capacitor, or surge protector.
Unplug the TV and wait about one minute before reconnecting it. Next, check the light; if it continues blinking, you may need a repair agent to troubleshoot further and resolve the issue.
3. Standby Light Is Off
If the red standby light is off, it may mean that the TV is on with a black screen or it is off without power. Turn the TV off and on again to see how it responds. Most times, doing this gets it working again, but ensure all the cables are correctly connected.
What Can Keep Your Samsung TV from Turning On?
While it is the ideal step to reset your Samsung TV if it seems to stop working using a soft reset, it is not always the best solution. There are a few other possible causes for a Samsung TV not turning on, and if a simple reset does not work, it is crucial to check them.
1. Check Your Remote Control
Most of us use our TV remote control to check and control the functions of the appliance. It is the best way to use the appliance, but it also means we hardly ever touch the TV. so, if the remote becomes defective or the batteries wear out, we may think the TV no longer works.
Take the remote and open the battery compartment at the back. Every remote uses AA batteries, which may last a year, depending on how you use the remote and the batteries’ brand. But if you have not replaced the batteries in over one year, it may be time to get new ones.
Try rolling the remote batteries around in the compartment and press it to see if the TV responds. If there is a forced response, remove the old ones and put new batteries in their place; it means the old ones have worn out. Ensure you check polarity when replacing the batteries; close the compartment afterward.
The remote control should work and power the TV if that is the problem. However, if that does not work, there may be wire connection issues within the small device. In addition, ensure the remote is correctly synced to the Samsung TV. If unsure, have a professional inspect and fix it. Otherwise, the remote may not be the problem.
2. Check the Power Supply
After determining that the remote is in good condition and is not the source of the problem, the next thing to check is the power supply to the TV. Sometimes, there is a voltage drop that affects the appliance.
While a TV does not need high voltage to function like refrigerators or air conditioners, it needs a dedicated supply to keep it running. This is especially true of the newer model Samsung Smart TVs that need special care.
- Start with the TV power cord; ensure it is not frayed or damaged at the terminals. If it is damaged, check for a replacement or contact the Samsung Support Center for further assistance. But if the cord is not the problem, use a multitester to check the voltage output from the wall outlet. The outlet may be faulty, failing to deliver the right voltage to power the TV.
- You can take the opportunity to test the capacitor and surge protector. The protector may be burned out, preventing the TV from working. Additionally, check the cables running into your TV to ensure none is loose. Depending on the arrangement, someone may have accidentally knocked something loose.
- Simply disconnect all of them and carefully reconnect them after determining the state of the power cable, capacitor, surge protector, and wall outlet. If these tests seem too much, hire a professional to do a better and safe job to avoid further damage.
3. Check the Source Selection
The source button on your remote allows you to switch between different connected devices on the TV. If you or someone accidentally switches the source, it may appear like the TV does not turn on at all. The solution may be as simple as pressing the source button on your remote.
Once pressed, you will see a selection of other options; scroll down or up the list to pick the right option. The TV should return to the default screen or connected external device you want if that is the problem.
4. Check the Software and Hardware
There may be an issue with the software, which is uncommon. If you recently updated the TV’s software, there might have been a glitch that caused it to stay off. While this is rare, the appliance may become bricked in the process, but the Samsung TV screen should not be completely blank.
However, to play it off, have a Samsung technician check the appliance or contact the Support team to walk you through the diagnostics and repairs.
There is also a possibility that the TV’s hardware, such as the main board or power fuses, is defective. No standby light may indicate a problem with the power board, but a visible standby light with no response from the TV may indicate a problem with the main board.
Since these are hardware issues with the TV itself, it is best to let a professional test and handle the repairs. That way, you do not worsen the problem.
Resetting your Samsung TV should get it up and running again if you have had trouble turning it on, but it is not always the solution. A simple reset should indeed be your first response, but if there is no positive change, ensure there is a firmware issue and the power supply is sufficient.
In addition, check the connections, TV capacitor, surge protector, and source selection. But contact Samsung to request further assistance if nothing else seems to work, especially if your TV is still under warranty. There may be an undetected virus issue that needs a quick resolution.